Carol Cawley Art
Returns & Refunds Policy
How to Return
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To exercise your right to cancel, please notify us in writing (by email) within the 14-day period.
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Items must be returned to us within 14 days of notifying us, in their original condition and packaging.
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Return postage costs are the responsibility of the customer. We recommend using a tracked and insured service, as we cannot accept responsibility for items lost or damaged in transit.
Refunds
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Once we receive and inspect the returned item, we will issue a full refund of the original purchase price, including the original delivery cost (if any).
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Refunds will be made to your original payment method within 14 days of receiving the returned item.
Exemptions
Please note:
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Custom-made or personalised artwork is non-refundable.
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We cannot accept returns of items that have been damaged by the customer after delivery.
** You may cancel your order, as long as the shipment hasn't been fulfilled. please email as soon soon as possible so we can help manage this for you.